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Smartling Upgrades Cloud-based Translation Management Platform: Agile Translation leader improves web toolkit and earns security certifications

Smartling, the first cloud-based enterprise translation management platform, today announced significant improvements to their flagship Translation Management System (TMS), along with PCI Level 1 and SOC2 security certifications.February 28th, 2013

Smartling, the first cloud-based enterprise translation management platform, today announced significant improvements to their flagship Translation Management System (TMS), along with PCI Level 1 and SOC2 security certifications.

The platform enhancements will boost performance, usability, and tracking capabilities for their customers seeking to grow their business globally. Smartling’s compliance to stringent security standards has been officially recognized with Payment Card Industry (PCI) Level 1, the highest level of PCI certification, and Service Organization Control 2 (SOC2) certifications.

“We’re proud to be one of few companies serving the translation management space, and even fewer language services agencies, who have the commitment and discipline to achieve PCI Level 1 and meet the stringent requirements of SOC2 (formerly known as SAS-70),” said Jack Welde, CEO of Smartling. “These highly regarded security designations allow us to better support our growing roster of Global 2000 and Fortune 500 customers.”

The Smartling Translation Management System (TMS) is the first platform built to manage the entire translation, localization and delivery process in the cloud. Today the company focuses on key aspects of the corporate digital ecosystem with leading capabilities around web content, web application, mobile app, software localization, and business document translation.

New enhancements include:

  • Additional Data Centers: Smartling expanded its global infrastructure to support 99.99% uptime performance demanded by the enterprise. With expansion into the Fortune 500 and Global 2000, Smartling now serves several billion monthly web page views in more than 100 languages.
  • Translation Workflow Enhancements: Smartling continues to invest in workflow management and automation to improve translation efficiency and reduce time to value. Total words translated via the Smartling platform grew by 600% between 2011 and 2012.
  • User Interface Customization: Smartling’s platform allows multiple translators and stakeholders to collaborate seamlessly in the cloud. Language Service Providers, key players in the translation process, have an improved dashboard that allows them to manage overall workload, assign work to translators, and keep track of translation progress.
  • Dashboard Tracking: Global marketers are constantly tasked with analyzing the effectiveness of their campaigns, as well as the return on investment. Smartling’s new dashboard tracking is a powerful way to see translation statistics in real-time, in a simple-to-read view. Now companies have the necessary intelligence at their fingertips to better understand the performance of localized web and mobile application.

“We consider Smartling an extension of our development and operations team, which means they are in the trenches with us as we roll out translated content all the time,” said Neil Berkman, CEO of We Heart It. “Thanks to their platform, the translation process is automated in the cloud, which is fast and efficient and keeps up with our rapid development cycles.”

The Smartling platform is transforming the traditional translation market, which is predominantly file-based with manual project management. This means costly, slow and tedious translation and localization, which is unacceptable in today’s agile business climate. Smartling’s offering puts the process in the cloud, automates workflows, improves the quality of translations by providing context and visibility, and speeds deployment exponentially — while meeting the quality requirements of the largest global companies and the hottest consumer web and mobile companies.

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