Smartling + Zendesk

Build better customer relationships with localized support content

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Smartling supports the translation of:

Articles

Sections

Categories

Dynamic Content

Key Benefits:

Automated Content Import

Faster Time to Market

Content import is automated, eliminating the need to copy and paste. Once completed, translations are automatically returned to Zendesk in their original formatting.

Translation Memory Integration

Translation Savings

The Translation Memory integration leverages previous translations to boost quality and speed, and maintain consistency, while significantly reducing translation costs. Never pay for the same translation twice.

Translation Choice

Translation Choice

With Smartling’s custom workflows and flexibility, users can customize translation methods based on variables like content value and popularity. Use human translation for high value support content and use machine for the rest.

of consumers say language is more influential than price when it comes time to make a purchasing decision.

Source: Common Sense Advisory

Ready to build better customer relationships? Contact us for a personalized demo.