The best AI for translation

Smartling is an AI translation system that selects the right models, applies context automatically, and continuously improves quality as you scale.

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Trusted By

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Automate everything

Connect Smartling to your tech stack with 50+ pre-built connectors, APIs, or our translation proxy.
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Unify translation

Centralize efforts across your entire company with unlimited users and in-platform collaboration tools.
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Improve translation quality

Assess and improve quality with built-in review workflows, quality scoring, and reporting you can trust.

AI translation, supported by experts

Smartling’s AI handles translation at scale, with professional linguists and project managers available to review output, manage exceptions, and guarantee quality for your most important content.

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AI-powered translation

Our AI translation options help you
get the right balance of quality, cost, and speed.
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Satisfaction guaranteed

If you're not satisfied with the translation delivered by our team, we’ll revise it at no additional cost.

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Global support system

Certified project managers, dedicated support, and expert solution architects are available whenever you need them.

What Smartling’s AI delivers at scale

$0.005

starting cost per word

70%

average cost savings in the first year

99%

translation automation

It’s time to finally simplify your translation process

Take control of your global content with Smartling’s easy-to-use platform. Start delivering high-quality translations faster and more cost-effectively than ever before.
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Book a demo

Get started by scheduling a personalized demo. See how Smartling’s platform fits seamlessly into your existing workflow.
customize

Customize your solution

Work with our experts to tailor a plan that meets your localization needs—whether it's AI-driven translations, workflow automation, or human oversight.
scale

Scale globally

Start translating with ease, delivering high-quality content faster, and watch your team’s efficiency skyrocket while cutting costs.
Frequently Asked Questions
How easily does Smartling integrate with CMSs, applications, and code repositories?

Smartling integrates seamlessly with your existing tech stack.


We offer 50+ pre-built integrations with:

  • CMSs like WordPress, Adobe Experience Manager, Contentful, Drupal, and Sitecore

  • CRMs and support platforms like Salesforce and Zendesk

  • Marketing tools like Marketo and HubSpot

  • Code repositories like GitHub and Bitbucket

  • Cloud storage like Google Drive and Dropbox

 

For custom setups, Smartling provides open APIs, SDKs, Zapier support, and professional services.


You can also integrate Smartling directly into your CI/CD pipeline for continuous deployment.

 

Can Smartling automate translation workflows from start to finish?

Yes, Smartling automates up to 99% of the translation process.


Automation features include:

  • Auto-detection of new content

  • Instant job authorization and submission

  • AI-powered post-editing and quality estimation

  • Auto-publishing of completed translations

  • Workflow rules tailored to your team’s needs

 

This means less manual effort, faster localization, and content that stays up to date automatically.

What file types and content formats does Smartling support?

Smartling supports a wide range of formats, including:

  • Software & web formats: JSON, XML, YAML, HTML, Markdown, Gettext PO

  • Mobile app strings: iOS .strings, Android XML

  • Documents: Microsoft Word, Excel, PowerPoint, PDFs

  • Design & media: InDesign (.idml), SVG, SRT/VTT subtitles

From UI copy to legal docs and multimedia content, Smartling can localize it.

Can Smartling scale with my content and language needs?

Absolutely. Smartling is a cloud-native platform built for enterprise scale:

  • Handles millions of words and translation actions daily

  • Supports hundreds of languages and locales

  • Scales automatically with your content volume and user base

Whether you're translating 10 pages or 10 million strings, Smartling can handle it.

How does Smartling ensure high translation quality?

Smartling combines AI and human expertise to deliver consistently high quality:

  • In-platform Linguistic Quality Assurance (LQA) tools

  • AI-powered quality checks (e.g., tone, punctuation, brand consistency)

  • Glossary enforcement and terminology management

  • Visual context to help translators catch errors

  • Human review with intelligent sampling

  • Smartling Language Services include a 98+ MQM quality guarantee

You get translations you can trust, every time.

What security and compliance standards does Smartling meet?

Smartling follows strict data protection protocols and holds multiple certifications:

  • SOC 2 Type II

  • HITRUST & HIPAA

  • PCI DSS Level 1

  • GDPR-compliant, with customizable DPAs

  • ISO 17100 (for translation services) and ISO 9001:2015

Smartling is built for industries like healthcare, finance, and enterprise SaaS that require the highest standards of security and compliance.

 

How does Smartling support collaboration across teams and vendors?

Smartling streamlines collaboration with built-in tools and integrations:

  • In-platform issue management for source and translation feedback

  • Real-time notifications via Slack or email

  • Shared translation memory and glossary

  • Transparent approval workflows

Internal teams and external translators can work together in one unified platform.

What is Smartling’s pricing model?

Smartling is offered as a tiered SaaS platform, including:

  • Core plan for foundational needs

  • Enterprise plan with full capabilities, integrations, and advanced automation

 

Smartling also provides built-in tools to track and manage localization spend:

  • Rate cards for translation services

  • Real-time job cost estimates

  • Custom billing reports

  • Open APIs for finance system integration

Smartling helps teams control costs and measure ROI.

How is AI used in Smartling?

Smartling uses AI across every layer of the translation process:

  • Post-editing and quality estimation agents

  • Tone enforcement and bias detection

  • Hallucination mitigation for LLM-generated content

  • Content routing and workflow optimization

  • Prompt engineering and LLM orchestration

  • Brand safety filters to avoid toxic or off-brand translations

Smartling’s LanguageAI™ system helps you scale global content with confidence and consistency.

Who owns the translated content and linguistic assets?

You do.


 Smartling customers retain full ownership of:

  • Translation memories (exportable in TMX)

  • Glossaries and style guides

  • Translated content (exportable in XLIFF)

There’s no vendor lock-in. Your data stays yours, always.

What kind of support and services does Smartling offer?

Smartling provides comprehensive enterprise support, including:

  • Dedicated Customer Success Managers

  • 24/7 technical support

  • Professional Services for integrations and onboarding

  • Managed Services including translation program management

  • Access to Smartling’s vetted network of professional linguists

Whether you're launching a new product or scaling globally, Smartling’s team is here to help.

Why wait to translate smarter?

Chat with someone on the Smartling team to see how we can help you get more out of your budget by delivering the highest quality translations, faster, and at significantly lower costs.
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