Smartling can handle your entire enterprise,
from marketing to learning and development.

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MARKETING

Content that converts in every language
Keep every market on-brand and on-message, with quality checks built in so localized content converts as well as the original.
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Localization

Automation that frees you for strategy
Streamline manual work, see quality scored on every job, and spend your time on strategy that moves the business forward.
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ENGINEERING

Ship your features, not translation files
Set up connectors once, and localization runs automatically. Backed by 50+ connectors, an open API, and your choice of AI model.
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Enterprise translation management 
that gets you moving fast

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Onboard in days, backed by G2's #1 ranking for implementation. Connectors that actually work keep translations moving automatically, with quality tracked at every step.
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Smartling by the numbers

10x
faster than traditional language service providers
70%
less expensive than traditional translation services
80%
fewer human edits required across AI translations

Satisfaction guaranteed

We stand behind every translation, with free revisions included as standard.

Built to connect 
with everything you already use

Every team connects through the tool that fits their workflow, CMS, code, or marketing platform, built on connectors that actually stay working. All of it feeds into one system, with up to 100% automation that keeps things consistent without anyone managing it by hand.

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Why Smartling

What sets Smartling apart

cloud
Built cloud-native
Some translation platforms were built by stitching together separately acquired tools. Smartling was built as one platform from day one, so nothing is held together by legacy patches or workarounds.
Quality
Quality built in
LQA Agent scores every job 
against the MQM framework, Auto Select LLM picks the best model per language pair, and RAG pulls from translation memory in real time, so quality compounds instead of resetting.
human
AI & human together
Most platforms make you choose, AI-only for speed, or service-only for oversight. Smartling is built to be both at once, so you get AI-first speed and expert human review in the same platform, working side by side.
design
Open by design
The choice is yours: bring your own AI model, use ours, or switch whenever a better one comes along. Control which providers power your workflows, so you're never locked into one vendor's engine, roadmap, or pricing.
Security
Security certified
Smartling holds ISO/IEC 42001:2023, the world's first AI management system standard, along with SOC 2, HIPAA, and GDPR compliance, independently audited so your data stays protected at every layer.
CUSTOMER STORIES

Enterprise localization results with proof, not promises

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83% faster time-to-market
Launched across 31 languages 
with Smartling's translation management system.
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95% faster turnaround time
Weeks instead of months, hundreds of thousands saved.
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3,700x more translated content
Deployed 50% faster across 8 new languages without adding headcount.

AI-powered translation
recognized by
industry experts

Recognized among the industry's top AI innovators, so you're not betting on unproven technology, you're choosing what experts already validated.

Frequently asked questions

How easily does Smartling integrate with CMSs, applications, and code repositories?

Smartling integrates seamlessly with your existing tech stack.


We offer 50+ pre-built integrations with:

  • CMSs like WordPress, Adobe Experience Manager, Contentful, Drupal, and Sitecore
  • CRMs and support platforms like Salesforce and Zendesk
  • Marketing tools like Marketo and HubSpot
  • Code repositories like GitHub and Bitbucket
  • Cloud storage like Google Drive and Dropbox

 

For custom setups, Smartling provides open APIs, SDKs, Zapier support, and professional services.


You can also integrate Smartling directly into your CI/CD pipeline for continuous deployment.

 

Can Smartling automate translation workflows from start to finish?

Yes, Smartling automates up to 99% of the translation process.


Automation features include:

  • Auto-detection of new content

  • Instant job authorization and submission

  • AI-powered post-editing and quality estimation

  • Auto-publishing of completed translations

  • Workflow rules tailored to your team’s needs

 

This means less manual effort, faster localization, and content that stays up to date automatically.

What file types and content formats does Smartling support?

Smartling supports a wide range of formats, including:

  • Software & web formats: JSON, XML, YAML, HTML, Markdown, Gettext PO

  • Mobile app strings: iOS .strings, Android XML

  • Documents: Microsoft Word, Excel, PowerPoint, PDFs

  • Design & media: InDesign (.idml), SVG, SRT/VTT subtitles

From UI copy to legal docs and multimedia content, Smartling can localize it.

Can Smartling scale with my content and language needs?

Absolutely. Smartling is a cloud-native platform built for enterprise scale:

  • Handles millions of words and translation actions daily

  • Supports hundreds of languages and locales

  • Scales automatically with your content volume and user base

Whether you're translating 10 pages or 10 million strings, Smartling can handle it.

How does Smartling ensure high translation quality?

Smartling combines AI and human expertise to deliver consistently high quality:

  • In-platform Linguistic Quality Assurance (LQA) tools

  • AI-powered quality checks (e.g., tone, punctuation, brand consistency)

  • Glossary enforcement and terminology management

  • Visual context to help translators catch errors

  • Human review with intelligent sampling

  • Smartling Language Services include a 98+ MQM quality guarantee

You get translations you can trust, every time.

What security and compliance standards does Smartling meet?

Smartling follows strict data protection protocols and holds multiple certifications:

  • SOC 2 Type II

  • HITRUST & HIPAA

  • PCI DSS Level 1

  • GDPR-compliant, with customizable DPAs

  • ISO 17100 (for translation services) and ISO 9001:2015

Smartling is built for industries like healthcare, finance, and enterprise SaaS that require the highest standards of security and compliance.

 

How does Smartling support collaboration across teams and vendors?

Smartling streamlines collaboration with built-in tools and integrations:

  • In-platform issue management for source and translation feedback

  • Real-time notifications via Slack or email

  • Shared translation memory and glossary

  • Transparent approval workflows

Internal teams and external translators can work together in one unified platform.

What is Smartling’s pricing model?

Smartling is offered as a tiered SaaS platform, including:

  • Core plan for foundational needs

  • Enterprise plan with full capabilities, integrations, and advanced automation

 

Smartling also provides built-in tools to track and manage localization spend:

  • Rate cards for translation services

  • Real-time job cost estimates

  • Custom billing reports

  • Open APIs for finance system integration

Smartling helps teams control costs and measure ROI.

How is AI used in Smartling?

Smartling uses AI across every layer of the translation process:

  • Post-editing and quality estimation agents

  • Tone enforcement and bias detection

  • Hallucination mitigation for LLM-generated content

  • Content routing and workflow optimization

  • Prompt engineering and LLM orchestration

  • Brand safety filters to avoid toxic or off-brand translations

Smartling’s LanguageAI™ system helps you scale global content with confidence and consistency.

Who owns the translated content and linguistic assets?

You do.


Smartling customers retain full ownership of:

  • Translation memories (exportable in TMX)

  • Glossaries and style guides

  • Translated content (exportable in XLIFF)

There’s no vendor lock-in. Your data stays yours, always.

What kind of support and services does Smartling offer?

Smartling provides comprehensive enterprise support, including:

  • Dedicated Customer Success Managers

  • 24/7 technical support

  • Professional Services for integrations and onboarding

  • Managed Services including translation program management

  • Access to Smartling’s vetted network of professional linguists

Whether you're launching a new product or scaling globally, Smartling’s team is here to help.

Start translating now

Join the teams already replacing manual chaos, broken connectors, and scattered vendors with one platform that does it all.
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