100% translation quality, guaranteed

Smartling quality guarantee ensures 100% customer satisfaction with zero risk. To learn more about how you can get guaranteed quality translations, book a meeting with us!

Smartling’s LanguageAI Platform is unique, and delivers world class results to hundreds of global companies. Its cloud-based platform automates, manages and optimizes the translation process from end-to-end. Powered by AI, Smartling is a complete solution offering Human Translation, Machine Translation Post Editing and our AI enabled MT Hub to match your translation needs to the most effective translation method for your business.

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MQM 98

With Smartling, our satisfaction policy ensures that each piece of content you translate with us stays on brand and maintains an MQM score of 98 – surpassing the industry average of 95. This is achieved with a monthly quality check consisting of external, third-party auditing and real-time AI-powered quality assessment.

How Smartling actually guarantees quality


Integrate and automate your workflows by using Smartling’s connectors, API, the Global Delivery Network translation proxy, and Neural Machine Translation Hub to eliminate manual, time-consuming tasks.

Translation Memory

Using AI, we memorize your translated content and apply it to future translations so you’re never charged for the same translation twice. This also maintains consistent brand voice and terminology.

AI Dynamic Workflows

Smartling’s LanguageAI platform, human translation, human post edit, and custom trained MT engines work together to deliver a complete solution that’s tailored specifically to your needs on an ongoing basis.

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"Smartling Translate saves us time and money and makes the process of generating quality translations of non-English, user-generated feedback extremely efficient.”

Olivier Chaussée, Product Project Manager

Resources to take you further


Translation program support

Learn how global sport streaming service, DAZN, quickly scaled their localization program with help from Smartling's Managed Services team managing their day-to-day operations.

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Case Study: Kollective case

Enterprise content delivery network, Kollective, was looking for a way to scale its website without internationalizing code. Learn more about how they succeed in expanded their customer base into new languages.

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A Translation Solution That Grows With Your Content

eBook: A Translation Solution That Grows with Your Content

Five ways real brands are translating content as quickly as they are creating it.

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