Pricing Plans

Essential

Free

Get Started

Essential features:

Fundamental translation tools
Unlimited projects, users & translation memory
Visual context
Content API
Purchase expert, highest-quality translations from Smartling +

Pro

$400/mo

billed annually

Start Free Trial

25,000 processed words per year

$75 per additional 1,000

Unlimited translation memory,
projects & users

Essential features, plus:

Invite your own translators
Mobile app SDKs
Mobile app over-the-air updates +

Business

$1,000/mo

billed annually

Start Free Trial

50,000 processed words per year

$75 per additional 1,000

Unlimited translation memory,
projects & users

Pro features, plus:

Unlimited standard platform connectors
Translation memory fuzzy matches
Reporting & analytics
Web proxy +

Enterprise

Contact Us

Business features, plus:

Advanced translation tools
Advanced reporting & analytics
Full enterprise API
99.95% uptime SLA
Customer success services
Enterprise platform integrations +
Professional services +

Prices shown are billed annually. For prices billed month-to-month, click here.

+ Available as an add-on.

Compare Plan Features

Essential

Pro

Business

Enterprise

√ + Available as an add-on.
Software Pricing	Essential	Pro	Business	Enterprise
Billed annually (per month)	Free	$400	$1,000	Contact Us
Billed monthly (per month)	Free	$520	$1,300
Included capacity		25,000 processed words	50,000 processed words
Additional capacity		$75 per 1,000	$75 per 1,000
Translations	Essential	Pro	Business	Enterprise
Buy from Smartling	√	√	√	√
Source languages	English only	Any	Any	Any
Invite your own translators		√	√	√
Community translation tools				√
Translation Workflow	Essential	Pro	Business	Enterprise
Linguistic steps	Translation, edit, proof	Translation, edit, proof	Translation, edit, proof	Customizable
Issue management	√	√	√	√
Integrations with machine translation		√	√	√
Manage jobs and due dates		√	√	√
Automatically create jobs				√
Linguistic Assets	Essential	Pro	Business	Enterprise
Glossary	Single	Single	Single	Multiple
Suggested glossary terms	√	√	√	√
Import/export glossary	√	√	√	√
Style guide	Single	Single	Single	Multiple
Translation memory matches	In-context exact	In-context exact	Fuzzy	Fuzzy
Import TMX files	√	√	√	√
Export TMX files	√	√	√	√
Multiple translation memories				√
Penalize translation memories				√
Match translation memory across locales				√
Translation revision history				√
Visual Context	Essential	Pro	Business	Enterprise
Translation & editing interface	√	√	√	√
Proofreading/review interface	√	√	√	√
Capture context using Chrome extension	√	√	√	√
Capture context using JavaScript library	√	√	√	√
Upload image files for context	√	√	√	√
Translation API	Essential	Pro	Business	Enterprise
Submit/retrieve files	√	√	√	√
Full translation API				√
MOBILE TOOLS	Essential	Pro	Business	Enterprise
Visual context SDK		√	√	√
On-device review SDK		√	√	√
Over-the-air updates		√ +	√ +	√ +
Web Proxy	Essential	Pro	Business	Enterprise
Source domains			Single domain √ +	Multiple domains √ +
Subdomains			√ +	√ +
Top-level domains				√ +
Subfolders				√ +
SSL			√ +	√ +
Asset swaps				√ +
Pattern recognition				√ +
Source content rewrites				√ +
URL suppression				√ +
URL translation				√ +
99.99% uptime SLA				√ +
CONTENT CONNECTORS	Essential	Pro	Business	Enterprise
Adobe Experience Manager				√ +
Drupal				√ +
HubSpot			√	√
Marketo			√	√
Oracle Eloqua			√	√
Salesforce Commerce Cloud				√ +
Salesforce Marketing Cloud			√	√
SAP Hybris				√ +
Sitecore				√ +
WordPress				√ +
Zendesk			√	√
Support	Essential	Pro	Business	Enterprise
Self-service help center	√	√	√	√
Email support	√	√	√	√
Phone support			√	√
Customer success services				√
Professional services				√ +
Platform & Security Features	Essential	Pro	Business	Enterprise
Payment options	Credit card	Credit card	Credit card	Credit card or invoice
SSL encryption	√	√	√	√
Single sign-on				√
99.95% uptime SLA				√
PCI DSS Level 1 compliance				√
SOC 2 compliance				√
HIPAA compliance				√

Still have additional questions?

Contact Sales

Frequently Asked Questions

On Demand

Q: How much will it cost to translate my documents?
A: Smartling prices translation based on the number of words in your source document and the languages you choose. Different languages may have different costs. To get an instant and accurate quote, use our On Demand portal to upload your files and choose the desired languages!

Q: What file formats do you support?
A: We support all popular business document formats, technical files formats, and localization file formats. If we have a problem with your file format, we’ll let you know.

Q: Who performs the translation work with the On Demand plan?
A: Smartling partners with certified professional translators to perform all translations. These expert translators often have decades of experience and translate into their native language, so you can expect quality work!

Q: Is there a guarantee?
A: Absolutely. Smartling guarantees the quality of translations for 45 days after the translation is complete. If you have any questions or concerns about a translation, please contact us at support.smartling.com.

Q: How long do you store documents in the On Demand plan?
A. The On Demand plan stores your translated documents for 30 days. If you would need permanent storage of your translated content, with translation memory, we would recommend upgrading to the Basic or Pro plan.

Basic & Pro

Q: What are “Hosted Words” and how does Smartling calculate them?
A: Hosted Words refers to the number of words stored in your Translation Memory, enabling you to leverage previous translations as you input new content into the platform, ultimately helping to accelerate translation projects and reduce cost. Hosted Words are calculated by multiplying the number of words in your source language by the total number of translating languages. As an example, if you have 10,000 English words translated into German, Japanese, and Portuguese, the total number of hosted words is 30,000.

Q: Can I invite my own translators with the Basic and Pro plans?

A: Yes! Smartling offers unlimited collaborators, so you can invite as many users to participate as you need. Of course, you can also leverage Smartling’s Marketplace of certified professional translators as needed.

Q: What are the primary differences between the Basic and Pro plans?
A: We recommend the Basic plan for companies that are new to translating or would like to get started with a lower capacity and a limited feature set. Smartling’s Pro plan offers a higher capacity of hosted words and several advanced features designed to optimize translation projects and streamline processes (i.e. mobile app and multimedia localization, access to popular pre-built platform connectors and other advanced tools). And consider our Enterprise plan if you need unlimited capacity, enterprise-level platform integrations, implementation support, dedicated account management, and enterprise-grade security, compliance, and uptime.

Q: Why does Smartling bill annually instead of monthly?

A: Smartling’s software contracts are billed on an annual basis. We’ve found that customers who commit to using Smartling for a full year think of translation as strategically important and tend to be more successful in the long run. And your success is our success!

Enterprise

Q: What are the fundamental differences between the Basic/Pro and Enterprise Plans?

A: The Enterprise plan unlocks the full suite of features and functionalities within the Smartling platform. Users of this edition will benefit from the GDN Connector (proxy solution) as well as a complete suite of enterprise capabilities (such as Linguistic Assets, Translation and Quality Control Tools, Automation, and Advanced Reporting). This edition is ideal for companies that are already global brands, or are ready to expand into multiple markets by unleashing the full power of Smartling’s Translation Management Platform!

Q: How does my content get translated with an Enterprise plan?

A: The Enterprise plan offers completely flexible translation options, including vendor management functionality. Onboard your favorite language service providers (LSPs), invite individual translators, and engage internal resources as needed, with no limit on the number of collaborators. Of course, you can also use Smartling’s Marketplace of certified professional translators.

Still have additional questions?

Contact Sales

Frequently Asked Questions

On Demand

Q: How much will it cost to translate my documents?
A: Smartling prices translation based on the number of words in your source document and the languages you choose. Different languages may have different costs. To get an instant and accurate quote, use our On Demand portal to upload your files and choose the desired languages!

Q: What file formats do you support?
A: We support all popular business document formats, technical files formats, and localization file formats. If we have a problem with your file format, we’ll let you know.

Q: Who performs the translation work with the On Demand plan?
A: Smartling partners with certified professional translators to perform all translations. These expert translators often have decades of experience and translate into their native language, so you can expect quality work!

Q: Is there a guarantee?
A: Absolutely. Smartling guarantees the quality of translations for 45 days after the translation is complete. If you have any questions or concerns about a translation, please contact us at support.smartling.com.

Q: How long do you store documents in the On Demand plan?
A. The On Demand plan stores your translated documents for 30 days. If you would need permanent storage of your translated content, with translation memory, we would recommend upgrading to the Basic or Pro plan.

Basic & Pro

Q: What are “Hosted Words” and how does Smartling calculate them?
A: Hosted Words refers to the number of words stored in your Translation Memory, enabling you to leverage previous translations as you input new content into the platform, ultimately helping to accelerate translation projects and reduce cost. Hosted Words are calculated by multiplying the number of words in your source language by the total number of translating languages. As an example, if you have 10,000 English words translated into German, Japanese, and Portuguese, the total number of hosted words is 30,000.

Q: Can I invite my own translators with the Basic and Pro plans?

A: Yes! Smartling offers unlimited collaborators, so you can invite as many users to participate as you need. Of course, you can also leverage Smartling’s Marketplace of certified professional translators as needed.

Q: What are the primary differences between the Basic and Pro plans?
A: We recommend the Basic plan for companies that are new to translating or would like to get started with a lower capacity and a limited feature set. Smartling’s Pro plan offers a higher capacity of hosted words and several advanced features designed to optimize translation projects and streamline processes (i.e. mobile app and multimedia localization, access to popular pre-built platform connectors and other advanced tools). And consider our Enterprise plan if you need unlimited capacity, enterprise-level platform integrations, implementation support, dedicated account management, and enterprise-grade security, compliance, and uptime.

Q: Why does Smartling bill annually instead of monthly?

A: Smartling’s software contracts are billed on an annual basis. We’ve found that customers who commit to using Smartling for a full year think of translation as strategically important and tend to be more successful in the long run. And your success is our success!

Enterprise

Q: What are the fundamental differences between the Basic/Pro and Enterprise Plans?

A: The Enterprise plan unlocks the full suite of features and functionalities within the Smartling platform. Users of this edition will benefit from the GDN Connector (proxy solution) as well as a complete suite of enterprise capabilities (such as Linguistic Assets, Translation and Quality Control Tools, Automation, and Advanced Reporting). This edition is ideal for companies that are already global brands, or are ready to expand into multiple markets by unleashing the full power of Smartling’s Translation Management Platform!

Q: How does my content get translated with an Enterprise plan?

A: The Enterprise plan offers completely flexible translation options, including vendor management functionality. Onboard your favorite language service providers (LSPs), invite individual translators, and engage internal resources as needed, with no limit on the number of collaborators. Of course, you can also use Smartling’s Marketplace of certified professional translators.

Still have additional questions?

Contact Sales