September 11th 2020

Determining Value From All Angles with Conny Hayes, Director of Solution Consulting at Smartling

podcast

Smartling’s Conny Hayes started working in the industry before localization was popularized as a dicipline. She knows her stuff.

Conny sits down with us on this episode of The Loc Show to give our listeners a special inside peek into how she came to be our fantastic Director & Team Lead of Solution Consulting.

Once upon a time Conny was a freelance translator living and working in Germany, London, and Boulder, CO. She went from being a Smartling user to becoming part of the company after she read a blog on machine translation a couple moons ago. At her core, Conny is a nimble expert and has leveraged her innate agility to grow alongside the translation and localization industry - sharing all she has learned with hundreds of companies managing translation. We can’t wait for you to hear her awesome story.

Don’t wait a moment more- click to listen!

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On this episode you will learn:

  • What translation looked like in the 1990s and how the industry has significantly advanced.
  • Conny’s experience in translation and linguistics and how she got to Smartling.
  • How Conny started as a Smartling user while she was freelancing and then became part of the team.
  • About Conny’s previous work with LSPs and what she has learned along the way.
  • How Conny now sees the value of translation and localization from various POVs, including to a localization manager, content managers and project managers.
  • How Conny manages projects and implements ideas on an individual client basis to ensure easy integration for customer success.

Keep Up with Conny and Smartling!

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